
MailerLite • 2026
Project Description
Redesigned our core pricing page to better communicate the value of our paid plans.
The Challenge
MailerLite introduced new pricing plans, and our existing pricing page was no longer translating the full value of what customers were getting. The page needed to catch up to our new plan structure fast.
Role
Product Designer
Team
Product Manager, Copywriter, Developer.
Timeline
3 weeks
Product
MailerLite is an Email Marketing SaaS tool.
Early Analysis
Working from our own team analysis, PostHog analytics, and competitive analysis, we identified four core issues with the existing page:
- Feature limits were difficult to read
- The page lacked “scan-ability” and was cognitively heavy.
- The value of higher-tier plans was not apparent.
- The free plan was taking up space in a layout meant to spotlight paid plans

Ideation & experimentation
Right from the start, we knew we were not chasing a full redesign. Our goal here was quick wins: updates to the pricing columns and layout that would make information more scannable, deliverable with limited dev capacity.
Exploration
We reviewed several directions as a team, with input from our Growth and Monetization leaders, and prioritized the changes that would create the most impact for the least dev effort.
A few directions we explored and set aside:
- A slider interaction for choosing subscriber list size.
- Splitting subscriber limit and billing frequency into a first step, with plan details shown below it.
- A full pricing comparison table format, which felt too rigid for this page.

Selected Option & Experiment
We decided to move forward with an option that solved the most issues we’d initially outlined.
For each known problem, here is what changed:
- Feature limits were difficult to read → We chose three key attributes to highlight per plan, then separated the remaining feature limits from other plan attributes so the top of each column stayed focused.
- The page lacked “scan-ability” and was cognitively heavy →The same three key attributes were placed in line across all three plans, so value visibly increased from left to right as you scanned across the page.
- The value of higher-tier plans was not apparent → Plans were reordered, and features were marked with checkmarks for what carried over from the tier below, and plus marks for what was newly gained at each level. This made the value climb visible at a glance.
- The free plan was taking up space in a layout meant to spotlight paid plans → Removed from the page entirely, so the full layout could focus on paid plans.

Experiment Results
We initially released the redesign as an A/B test with about 27K users (roughly 13.5K users for each variant). The new pricing page has since been rolled out to all users.
Results by the numbers
Goal 1: Increase overall conversion rate and purchases of our highest plan tier ✅
+ 8.51%
Conversion rate
+ 16.67%
Power plan purchases
Goal 2: Communicate the value of our higher-tier paid plans: decrease downgrades and cancellations ✅
– 13.29
Downgrade rate
– 4.01%
Plan purchases
Goal 3: Increase revenue generated by plan sales ✅
+19.85%
MRR per user (USD)
+27.59%
MRR per user (EUR)