Designer with 5+ years of experience creating intuitive, user-centered digital solutions for web and mobile, as well as marketing-focused visual assets. Skilled at blending storytelling, design, and technical insight to solve complex problems and deliver impactful results. Thrives working collaboratively or independently to drive projects that solve problems and bring ideas to life.
Experience
Optum – Boston, MA
Senior UX Designer
January 2024 – Present
- Collaborated cross-functionally to define data-informed product and marketing roadmaps, directly contributing to a 22-point NPS increase by aligning UX improvements with business goals.
- Led a team of 8 designers and researchers, aligning UX processes with product, architecture, and business strategies to ensure strong cross-functional execution.
- Designed marketing-focused visual assets including presentations, promotional one-pagers, and marketing videos to communicate strategic product direction and market new product offerings.
- Created scalable design systems and UI components to reinforce brand consistency across 10 consumer-facing products.
- Mentored junior designers through UX training programs, scaling the UX team from 1 designer to 8 in 2 years.
UX Designer
July 2021 – December 2024
- Led user interviews, usability tests, and co-design workshops to inform product and marketing design strategies, improving clarity and conversion across touchpoints.
- Translated research insights into visually impactful marketing and product designs, moving from wireframes to high-fidelity interactive prototypes that supported campaign goals and user journeys.
- Collaborated with PMs, engineers, and analysts to define marketing-driven features and ensure seamless UX handoff and delivery.
- Built scalable UI patterns and reusable components to ensure visual consistency across responsive experiences and reduce development time.
Technology Development Program Associate
June 2020 – June 2021
- Designed and implemented modern front-end applications using Figma and Javascript (React), improving performance and user experience.
- Developed scalable APIs in Java (Spring Boot), enabling seamless data integration.
- Partnered with product and UX teams to align development scope with user needs and business goals, ensuring efficient and cohesive delivery across sprints.
Education
Bentley University; Waltham, MA
May 2020 Graduate
Bachelor of Science – Computer Information Systems, Minor in Sociology
Skills
Graphic Design, User Experience Design, Prototyping, Roadmapping & Product Planning, Product Research and Analysis, User Research
Design Tools: Figma, Sketch, Adobe Illustrator, Adobe InDesign
Other Tools: WordPress, Microsoft Office Suite, Miro, Notion, Rally
Programming Languages: Javascript (React and Vue.JS Frameworks), HTML, CSS, Java, Python